Privacy Policy

1. Introduction

Fix Routines ("Company," "we," "our," or "us") is operated by Best Brothers GC Inc.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and subscription services.

2. Information We Collect

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Service address
• ZIP code
• Account login credentials

Payment Information

Payments are processed securely through Stripe. We do not store full credit card numbers on our servers.

Usage Information

• IP address
• Browser type
• Device information
• Pages visited
• Interaction with our website

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Process subscription payments
• Schedule and deliver services
• Communicate appointment updates
• Send billing notifications
• Improve our services
• Notify you when service becomes available in your area (if you join the waitlist)

We do not sell your personal information.

4. Sharing of Information

We may share information with:

• Stripe (payment processing)
• Service scheduling platforms (e.g., Jobber or dispatch software)
• Payroll providers (if required for service execution)
• Legal authorities when required by law

All third-party providers are required to protect your information.

5. Data Security

We implement reasonable security measures to protect your information.

However, no online system can guarantee complete security. By using our service, you acknowledge this risk.

6. Cookies & Tracking

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Remember login sessions

You may disable cookies in your browser settings.

7. Data Retention

We retain personal information as long as necessary to:

• Maintain your subscription
• Comply with legal obligations
• Resolve disputes

8. Your Rights

You may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your account (subject to legal requirements)

To make a request, contact: support@fixroutines.com

9. Children's Privacy

Fix Routines services are intended for individuals 18 years or older. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information